FAQs
What is the delivery time for my order?
Delivery usually takes 3 to 8 business days, depending on your location and logistics. However, delays due to factors like weather or high-volume periods may occur.
What payment methods do you accept?
We accept all major debit cards, credit cards, and net banking options. The payment process is safe and handled through secured gateways.
How will I know if my order went through?
Once your payment is confirmed, you’ll receive a confirmation email with your order details. Check your spam folder if it’s missing.
Can I change my delivery address after ordering?
You can’t change the address once your order has been dispatched. Contact us quickly if it's still in processing, and we’ll help you update it.
How long does delivery take?
Delivery usually takes 3 to 8 working days, depending on your location. External delays may occur, but we’ll keep you informed.
How do I return an item?
Send an email with your order number and reason for return. We’ll respond with detailed steps and the return address.
Will I get a full refund if I cancel?
If your order hasn’t shipped, a full refund will be issued to your original payment method within 5–7 business days.
What can’t be returned or canceled?
Used items, damaged goods, and customized products are non-returnable. Shipped orders also can’t be canceled.
Are the products shown always in stock?
Yes, all available products listed are ready to order. If something is out of stock, it will be clearly marked as unavailable.
Will out-of-stock items be restocked?
Yes, we frequently restock high-demand products. You can enable alerts to get notified when a product is available again.
How do I know product details?
Every item includes material info, care instructions, and style notes. You’ll find everything under the product description section.
Are your products original and inspected?
Yes, all products are original and go through a quality check before shipping to ensure you get the best version of your order.
